This Acceptable Use Policy (“AUP”) governs the Customer’s use of the Services, the Platform and any content provided by the Customer through the Service, including without limitations, the Customer Data, or any other third-party content made available through the Customer Account. Defined terms herein shall have the same meaning as defined in the Master Service Agreement. This AUP is an integral part of the Agreement and is legally binding policy.
Wib is committed to protecting the Platform and Services from any unlawful or unethical use. Moreover, Wib is committed to protecting its employees, partners, and the company itself from any illegal or damaging actions by individuals, either knowingly or unknowingly. Wib will ensure the Platform and the Services are used by the Customer in a lawful manner and according to the restrictions as detailed below in this AUP.
This policy applies to all Wib Customer and Authorized Users.
A Customer or Authorized User may not use the Services and Platform for the following prohibited uses:
Customer shall not use the Services or the Platform to store or processes any of the following data:
Wib does not allow using the Services in any manner that may infringes any Intellectual Property rights. Wib also does not permit the usage of any third-party content which the Customer or Authorized User do not have the right to transfer in accordance with any contractual or other relationship (e.g., insider information, proprietary or confidential information received in the context of an employment or a non-disclosure agreement).
Wib reserves the right to suspend Customer access to the Services. Customer can report any content to our safety and support team to [email protected]. Wib reviews these reports to determine whether there is a violation of this AUP or the Agreement and any action needs to be taken. In case Wib receives complaints directly from internet users, through Internet organizations and through other parties, Wib shall not be required to determine the validity of complaints received, before taking action under this AUP. Wib has no obligation to forward the complaint to the Customer, or to identify the complaining parties.
Wib may, suspend your Customer Account or terminate the Agreement, if Wib finds it to be in breach of the AUP, Agreement or applicable law. Wib will make best efforts to notify the parties of our decision, however if Wib was not able to do so, Customer may appeal or contact our support. Wib further reserves the right to block or suspend a user from using its Services or the reporting feature if it determines that such user frequently submits reports or complaints that Wib has determined are manifestly unfounded.
Customer may appeal Wib’s decision to block or suspend your Account and access to the Platform by contacting us through [email protected]. Please include your reasoning as to why Customer feels our decision was incorrect. If Wib feels that the decision was in fact incorrect, Wib will notify you of such and rectify the situation by reactivating your account or the Services for you (as applicable) and removing any strikes or restrictions so that this will not be held against you in the future.